None of us like to hear negative feedback or criticism, however too often we allow the voice of one person to upset us more than it should.
One of my clients recently told me about some critical feedback she received and how upset she felt by it.
When I explored this, she told me about all the positive feedback she’d received about the same piece of work. One minority view derailed her.
It’s too easy to allow one person’s view confirm our worst fear: ‘I’m not really good enough to be in this position’. The trick is to resist this impulse and calmly and objectively (perhaps after a good cry or a session in the gym) write down or review all the feedback you received. Highlight the positive feedback in a different colour to the critical feedback. Notice which colour is more dominant!
Then, write down what you’re going to do with the feedback and what you’d do differently next time.
Feedback is essential if we want to develop, grow and improve what we do. If it’s positive, it’s evidence of our competence and should be used to over-write our self doubt.
Most people are afraid to give it for fear of an emotional response. This means that many people don’t get the opportunity to improve – often, until it’s too late. So when you receive feedback, keep it in perspective, view it as a gift, use it to help you achieve your goals and say thank you.